Everything is constantly evolving: markets, technologies, societies… in other words, people and our day-to-day reality. As part of this never-ending changing challenge we must face, we need to adapt and reskill ourselves in order to thrive, or at least fit in our imminent present.

Companies, as part of our society, must evolve and adapt not only to the clients’ requirements but also evolve the way our talent does, namely: workload appealing and stimulating activities to attract and retain talent.

Nowadays, we are used to the thought that whatever task is suitable to be performed by a robot is uninteresting for a human; it is simply not appealing to put our energy, time and effort into predictable, easily replicable, tedious tasks. Keeping that train of thought, the only way to stay competitive and retaining great adding-value personnel is to get rid of said unappealing tasks. Luckily for us, we have proof that robots can perform them.

The traditional view on the automation topic by companies focuses on cost saving neglecting the lost edge due to brilliant personnel attrition because of said grey tasks. In other words, companies must include in the cost-benefit equation the question “does automating these tasks help me keep my valuable talent?”. Fortunately, the traditional view is also evolving and, slowly but steadily, awareness of talent retention is increasing.

Taking advantage of technologies such as RPA, among the rest of elements composing Intelligent Automation, is not an option any more. It is a necessity to release our personnel from those tasks and to allow us to stay competitive in the external market as much as in the internal with our employees.